Comcast Blows

Why does my modem randomly drop service and refuse to reconnect? I reboot in sequence…..four, five times….then, it suddenly starts working. As mysteriously as it quit. It works for weeks on end, then I get days and days of this crap. I call the help line and they haven’t a clue. More over, they aren’t interested in helping. They can’t help. They don’t understand the problem. You don’t care to understand the problem.

Comcast, you really do suck.

http://en.wikipedia.org/wiki/Comcast
http://www.dslreports.com/shownews/94611
http://www.bloggingbroadband.com/?p=144

I can’t disagree with these sites at all. I know they are 18 months or more old, but the issues remain. You suck. You don’t get it.

Jeff Carlson
Woodstock, Ga

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Jeff Carlson

Just another retired, rambling Conservative American. Lives in Marietta, Ga. From Galesburg, Il.

One thought on “Comcast Blows”

  1. It continues…….lame

    I just emailed you from my iPhone moments ago because my modem was not working. While I am sitting, doing nothing, it starts working again on its own. Enough already. There is a plant problem in Woodstock, at least in the neighborhood. The modem drops in the evenings frequently. Last night, it was working until sometime late. This morning, it was not working. At 7:00 when I got home, it was working. Two hours later, for no reason, it stops. Then as mysteriously as it quits, it works again.

    Sending a tech to look at my computer is not the answer. Plant maintenance needs to look at the feeder to the neighborhood. The tech that came out a week ago confessed the plant is a mess. My guess is nobody has looked at levels in this subdivision in months….years maybe.

    Help.

    On Jun 25, 2010, at 9:56 PM, Casem, Mark wrote:

    Jeffery – we wpologize for the trouble. We’ll have someone look into this.

    Mark Casem
    Comcast Corp.
    National Customer Operations
    We_can_help@cable.comcast.com

    From: Jeffrey Carlson
    To: [CHQ — We Can Help]
    Sent: Fri Jun 25 21:51:06 2010
    Subject: Why??

    Why does my modem randomly drop service and refuse to reconnect? I reboot in sequence…..four, five times….then, it suddenly starts working. As mysteriously as it quit. It works for weeks on end, then I get days and days of this crap. I call the help line and they haven’t a clue. More over, they aren’t interested in helping. They can’t help. They don’t understand the problem. You don’t care to understand the problem.

    Comcast, you really do suck.

    http://en.wikipedia.org/wiki/Comcast
    http://www.dslreports.com/shownews/94611
    http://www.bloggingbroadband.com/?p=144

    I can’t disagree with these sites at all. I know they are 18 months or more old, but the issues remain. You suck. You don’t get it.

    Jeff Carlson
    Woodstock, Ga

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